Business Models

Explore the four business model pathways for developing a business. The four types compete/collaborate with each other in the manner explained below. Each describes an ideal model of how a business can engage with its customer, deliver value, and monetize the result.

Product Business Model

A simple dyadic transactional relationship for making and selling your good or service can be designed based on identifying the customer’s needs easily.

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Solutions Business Model

A complex dyadic relationship for making or selling your good or service where the design and delivery requires intense and interactions with the customer.

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Matchmaking Business Model

A triadic relation where you identify two or more customer groups that have well-defined, easily specified needs and you bring them together in your marketplace.

Exemplars Auction House
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Multi-sided Business Model

A complex triadic model, where you identify two or more different customer groups that do not have an obvious opportunity to connect with each other, and you identify a set of services that is attractive to each party separately, that also connects them, such as a search engine that accepts advertising.

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Discover Your Business Model

To help you, we need to know your business model. In knowing this we can support you to think more creatively about your business. Answer the rapid-fire questions below to find out:

To what extent do your customers pay for a physical or digital product/service? Guide to Physical and Digital businesses >>
Physical
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4
Digital
To what extent do you customize your product/service according to customer needs? Guide to customization of product/service according to customer needs >>
None
1
2
3
4
Fully
To what extent does your business’s survival depend on your ability to influence relationships between different customers? Guide to business survival depending on ability to influence relationships >>
None
1
2
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4
Fully
Your business is most likely to be the Product Business Model

A dyadic transactional relationship where your physical good or service can be designed and delivered without prior interactions with the customer.

Your business is most likely to be the Matchmaking Business Model

You identify two or more customer groups and brings them together in your physical marketplace.

Your business is most likely to be the Solutions Business Model

A dyadic relationship where your physical good or service can only be designed and delivered after prior interactions with the customer.

Your business is most likely to be the Multi-sided Business Model

You identify two or more different customer groups; and after interacting with each you design and deliver your physical goods or services in a manner that connects the two parties.

Your business is most likely to be the Product Business Model

A dyadic transactional relationship where your digital good or service can be designed and delivered without prior interactions with the customer.

Your business is most likely to be the Matchmaking Business Model

You identify two or more customer groups and brings them together in your digital marketplace.

Your business is most likely to be the Solutions Business Model

A dyadic relationship where your digital good or service can only be designed and delivered after prior interactions with the customer.

Your business is most likely to be the Multi-sided Business Model

You identify two or more different customer groups; and after interacting with each you design and deliver your digital goods or services in a manner that connects the two parties.

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