Customers – Who They Are
The strategy consultant’s customers are typically businesses that may be for profit or not-for profit
Engagement – Value Creation Proposition
Whilst the actual strategy suggestions that strategy consultants give may be standardised, the identification and delivery of advice requires a dynamic interaction between the consultant and the client, that forms a key part of the offering.
Learn more about the Solutions Business Model
A dyadic relationship where your physical good or service can only be designed and delivered after prior interactions with the customer.
Delivery – Value Chain
The strategy consultant typically has minimal premises and no equipment apart from some computers and digital data-bases, and may operate with a team of staff.
Monetization – Value Capture
Good interactions between the consultant and customer adds value to the offering, and the organisation is rewarded by being able to charge higher prices, that may be a fee or a share of the results.